Mixed Methods | UX Researcher - Contract
We need a Contractor to join us as a User Researcher to assist our UXR practice within Strategy team that helps to define and deliver the Connected Technology strategy - sound interesting?
We need a Contractor to join us as a User Researcher to assist our UXR practice within the Strategy team that helps to define and deliver the Connected Technology strategy, with a focus on mixed quantitative and qualitative research methods, particularly strong in quantitative skills - sound interesting!
Creating a better world through connected mobility for all.
Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun!
To deliver the best experiences for people, we must understand their needs.
What will you be doing?
- Implement, execute, and deliver user research, using a range of methodologies, emphasising quantitative methods but also utilizing qualitative insights as needed.
- Be the user’s voice, champion their needs, and question and validate decisions by proactively sharing observations/learnings with the product teams, stakeholders, and the wider business.
- Ability to lead research projects as well as support as a team member in other studies, depending on project needs.
- Work cross-functionally to help generate and validate ideas and concepts, collaborating effectively with business strategists, designers, and other professionals.
- Support a customer-centric learning culture and nurture a collaborative and uplifting team environment.
- Demonstrate deep expertise in planning and executing research (i.e. ethnography, contextual inquiry, qualitative surveys, literature reviews)
- Digest existing research and experiment regularly - find and review data, make research plans, run studies, analyse results, and influence the future priorities of the platform
- Support the buildout of research frameworks and enable efficient and frequent cycles of user feedback
What will you bring?
- A solid understanding and proven experience with a wide range of qualitative and quantitative research methods (such as usability testing, ethnography, contextual enquiry, persona creation, journey mapping, surveys, competitor analysis)
- Experience using online and software tools for both lab-based and remote user testing, such as UserZoom and Optimal Workshop
- An understanding of appropriate responsive device mix
- Excellent communication skills and ability to engage with customers, stakeholders and teams alike
- The confidence to lead workshops, presentations and team shares
- Experience in working in an agile working environment, alongside product teams throughout the product life cycle
Who are we?
Toyota Connected Europe wants to create a better world through connected mobility for all. We are a new company created to bring big data and a customer focus into all aspects of the mobility experience so everyone’s experience is more personal, convenient, fun and safe. We create and enable technologies to delight and simplify the lives of everyone who use our products and empower them to think of and use our services in new ways.
You will be joining us at the beginning of Toyota Connected Europe’s journey of building our team and products. We are building teams to inspire, innovate and build technologies and products that are used by millions of people from all walks of life. We want every member of our team to live and breathe the start-up culture of Toyota Connected Europe and feel and act like an owner everyday. This is an opportunity to have an immediate impact and voice: what you create today, you will see being used tomorrow.
Another thing we'd like to mention…
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team!
You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for!
London
We are Toyota Connected Europe, but we are nothing without our people. Period!
Mixed Methods | UX Researcher - Contract
We need a Contractor to join us as a User Researcher to assist our UXR practice within Strategy team that helps to define and deliver the Connected Technology strategy - sound interesting?
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